Umrah Visa and Saudi Entry Assistance Policy

Travellers require appropriate permission to enter Saudi Arabia.

The appropriate route may depend on factors including:

• Passport nationality
• Passport type
• UK residency status
• Purpose of travel
• Length of stay
• Travel dates
• Current Saudi regulations
• Hajj-season restrictions

Depending on individual eligibility and current Saudi rules, a traveller may use a dedicated Umrah visa or another Saudi entry route that permits Umrah.

Customers should check the requirements applying to their individual circumstances before travelling.

British citizenship and UK residency are not the same for Saudi entry purposes.

A person living in the UK on a non-British passport should not assume that the same entry options available to British passport holders apply to them.

Customers should provide the nationality and passport details they intend to use for travel when requesting visa or entry guidance.

Permission to enter Saudi Arabia and permission to perform Umrah may involve separate processes.

• Visa
• eVisa
• ETA
• Other qualifying entry authorisation

concerns permission to enter Saudi Arabia.

Pilgrims may also need an Umrah permit through an official Saudi pilgrimage platform such as Nusuk, depending on the requirements in force at the time of travel.

Holding valid Saudi entry permission does not automatically mean that every pilgrimage requirement has been completed.

Where agreed as part of your travel arrangements or as a separate service, Haram Trip may assist with matters such as:

• Explaining the general entry route that may apply
• Checking whether required information appears complete
• Collecting application information
• Submitting information where permitted
• Providing updates received through the application process
• Explaining documentation requirements
• Directing customers to relevant official information

The exact scope of our assistance depends on the service agreed with you.

Haram Trip cannot guarantee:

• Approval of a visa
• Approval of an ETA or other entry authorisation
• A specific processing time
• Admission into Saudi Arabia
• Availability of a particular entry route
• Availability of an Umrah permit
• That government requirements will remain unchanged

Final immigration, visa and entry decisions are made by the relevant Saudi authorities.

Border officials retain authority over admission into Saudi Arabia.

Customers are responsible for:

• Providing accurate information
• Using the correct passport
• Checking names and passport numbers
• Providing required documents within applicable deadlines
• Ensuring passport validity requirements are met
• Reviewing issued visas or entry authorisations
• Meeting applicable health and vaccination requirements
• Obtaining required Umrah permits
• Complying with Hajj-season restrictions
• Following applicable Saudi laws and entry conditions

Incorrect or incomplete information may lead to:

• Processing delays
• Application refusal
• Additional costs
• Inability to travel

Travellers must ensure that their passport satisfies the requirements applying to:

• Their nationality
• Their chosen Saudi entry route
• Their travel dates

Customers should check current official requirements before applying and before travelling.

If your passport is replaced after an application has been submitted, tell Haram Trip immediately because a new application or authorisation may be required.

Before an application is submitted, customers should carefully review information including:

• Full legal name
• Date of birth
• Passport number
• Passport issue date
• Passport expiry date
• Nationality
• Travel dates
• Contact information

Where Haram Trip asks a customer to approve information before submission, that approval confirms that the customer has reviewed the details for accuracy.

Processing times are controlled by the relevant government authority or application system.

Any processing period provided by Haram Trip should be treated as an estimate unless the issuing authority expressly guarantees otherwise.

Travellers should deal with entry requirements sufficiently in advance of travel rather than relying on the shortest possible processing time.

A visa or entry-authorisation application may be refused.

An issued visa or entry authorisation also does not guarantee admission at the Saudi border.

Haram Trip cannot overturn a refusal or border decision made by the relevant authorities.

However, nothing in this policy removes any responsibility Haram Trip has for performing a service it has specifically agreed to provide with reasonable care and skill.

Fees associated with visa or entry assistance may include:

• Government fees
• Visa fees
• Entry-authorisation fees
• Third-party processing charges
• Insurance charges where applicable
• Haram Trip service or administration charges where applicable

Any Haram Trip service fee should be disclosed before you commit to the relevant service.

Some fees may become non-refundable once an application or third-party service has been submitted or incurred.

A visa or entry refusal does not automatically mean that every associated fee is refundable.

The refund position may depend on:

• The type of fee
• Whether an application has been submitted
• Third-party terms
• Services already performed
• The applicable Booking Terms and Conditions
• Applicable consumer law

Contact Haram Trip immediately if an error is discovered or your circumstances change after an application has been submitted.

Depending on the stage of processing, a correction may:

• Be possible
• Require a new application
• Incur additional fees
• No longer be possible

Haram Trip cannot override official Saudi procedures.

Saudi entry permission that permits Umrah does not automatically permit Hajj.

Hajj has separate visa, permit and travel requirements.

Saudi authorities may introduce restrictions affecting:

• Umrah visa issuance
• Entry dates
• Departure dates
• Umrah permits
• Airports
• Movement within Saudi Arabia

before and during the Hajj period.

Travellers planning travel near the Hajj season should check current official requirements carefully before departure.

Saudi Arabia may impose health or vaccination requirements for Umrah travellers.

Requirements can depend on:

• Country of origin
• Recent travel history
• Individual circumstances
• Current Saudi health regulations

Haram Trip does not provide medical advice.

Travellers should check current Saudi Ministry of Health, GOV.UK and other appropriate official health guidance and obtain professional medical advice where necessary.

Before paying for non-refundable flights, hotels or other services, customers should understand the cancellation conditions that apply if a visa or entry authorisation is delayed or refused.

Visa refusal does not automatically make airline, hotel or other supplier charges refundable.

Any statutory consumer rights applicable to your booking remain unaffected.

Visa and entry assistance may require Haram Trip to process personal information including:

• Passport details
• Date of birth
• Nationality
• Contact information
• Travel information

Where reasonably necessary, this information may be shared with:

• Saudi authorities
• Official application platforms
• Visa or documentation providers
• Relevant travel suppliers

Personal information is handled in accordance with our Privacy Policy.

Saudi authorities may change:

• Visa categories
• Eligibility rules
• Fees
• Processing procedures
• Required documents
• Validity periods
• Permitted activities
• Entry conditions
• Pilgrimage requirements

Haram Trip may update this page when requirements change, but travellers should always verify important requirements using current official sources.

For current information, travellers should refer to appropriate official sources including:

• GOV.UK Saudi Arabia travel advice
• Official Saudi visa services
• Saudi Ministry of Hajj and Umrah
• Nusuk
• Saudi Ministry of Health

Information provided by Haram Trip is intended to assist with travel preparation and does not replace official government or immigration instructions.

For questions about visa or Saudi entry assistance included with your booking:

Haram Trip

Email: info@haramtrip.co.uk

Phone: 07700171892