Rules and Regulations

When contacting Haram Trip, requesting a quotation or making a booking, you should provide accurate information.

This may include:

• Passenger names
• Contact details
• Travel dates
• Number of travellers
• Passport details where required
• Room requirements
• Assistance requirements

Passenger names should match the passports that will be used for travel.

Incorrect information may cause delays, amendment costs or difficulties with travel arrangements.

You must not use the Haram Trip website to:

• Submit deliberately false or misleading information
• Attempt unauthorised access to our systems
• Introduce malicious software
• Interfere with normal website operation
• Use the website for unlawful activity
• Commercially reproduce protected content without permission

Prices displayed on the website may vary according to:

• Flight availability
• Hotel availability
• Travel dates
• Room occupancy
• Supplier pricing
• Other services selected

Website prices may be indicative or "from" prices.

A website price does not create a confirmed booking.

Your confirmed price will be stated in your quotation or booking documentation.

We aim to keep information accurate and current.

However, travel information can change, including:

• Saudi visa requirements
• Entry regulations
• Flight schedules
• Hotel availability
• Health requirements
• Government procedures

Customers should check important travel requirements before departure.

Submitting an enquiry does not automatically reserve:

• Airline seats
• Hotel rooms
• Package prices
• Travel dates

Travel arrangements are only confirmed when the applicable booking requirements have been completed and written confirmation has been issued.

Travellers are responsible for ensuring they hold appropriate:

• Passports
• Visas or entry authorisations
• Umrah permits where required
• Health documentation
• Other travel documents

Customers should tell Haram Trip before booking about relevant:

• Mobility requirements
• Wheelchair requirements
• Accessibility requirements
• Other special-assistance needs

We will communicate appropriate requests to relevant suppliers where possible.

Haram Trip does not provide medical advice.

Airlines, hotels, transport providers and other suppliers may have their own operational rules.

These may include:

• Baggage restrictions
• Check-in deadlines
• Hotel occupancy rules
• Identification requirements
• Transport schedules
• Special-assistance procedures

Customers must comply with applicable supplier requirements.

Customers are responsible for providing contact information that they regularly monitor.

Important information may be communicated through:

• Email
• Telephone
• WhatsApp
• Another agreed communication method

Tell us promptly if your contact information changes.

Unless otherwise stated, original Haram Trip website content, branding and materials belong to Haram Trip or are used with permission.

Content may not be commercially reproduced, republished or exploited without permission except where permitted by law.

The Haram Trip website may contain links to third-party websites including government authorities, airlines, hotels and other travel resources.

These websites are operated independently and may have their own terms, privacy policies and information standards.

Personal information submitted through our website is handled in accordance with our Privacy Policy.

For contractual matters relating to:

• Payments
• Amendments
• Cancellations
• Refunds
• Supplier changes
• Financial protection
• Travel responsibilities
• Complaints

If these general website Rules conflict with confirmed booking documentation, mandatory consumer rights or applicable law, the relevant booking contract and legal requirements take priority.

We may update these Rules where necessary to reflect changes to our website, procedures or applicable requirements.

The latest version will be displayed on this page.

Haram Trip

Email: info@haramtrip.co.uk

Phone: 07700171892