Privacy Policy

At Haram Trip, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, haramtrip.co.uk, contact us, submit an enquiry, or use our travel-related services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you use our website or contact us. This may include:

• Full name
• Email address
• Telephone or mobile number
• Departure date
• Number of travellers
• Hotel preferences
• Travel preferences
• Umrah or Hajj package requirements
• Information provided through enquiry and contact forms
• Information provided through email, telephone, WhatsApp or other communication channels
• Any additional information you choose to provide when requesting a quotation or booking

Where necessary to arrange travel services, we may also request additional information required for bookings, visas or other travel arrangements.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Referring website or source
• General website usage information

This information may be used to understand how visitors use our website, improve website performance and maintain website security.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your enquiries
• To provide quotations for Umrah and Hajj packages
• To arrange and manage travel services
• To communicate with you regarding your enquiry or booking
• To process travel-related requirements
• To provide customer support
• To improve our website, services and customer experience
• To maintain website security
• To comply with applicable legal and regulatory requirements
• To send relevant service information where permitted by law

We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.

4. Booking and Travel Information

If you choose to book a travel service through Haram Trip, we may need to collect additional information to complete your booking.

Depending on the service requested, this information may need to be shared with relevant airlines, hotels, transport providers, visa providers, suppliers or other authorised travel partners.

We only share information that is reasonably necessary to provide or arrange the requested travel service.

5. Sharing Your Personal Information

We do not sell or rent your personal information to third parties.

However, we may share relevant information with trusted service providers where this is necessary to operate our business or provide the services you request. These may include:

• Airlines
• Hotels and accommodation providers
• Transport providers
• Visa or travel documentation providers
• Payment service providers
• IT and website service providers
• Website analytics and security providers
• Professional advisers
• Government or regulatory authorities where legally required

Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and securely.

6. International Data Transfers

Some of our travel suppliers or service providers may be located outside the United Kingdom. Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is handled in accordance with applicable data protection requirements.

7. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience.

Cookies may help us:

• Remember certain website preferences
• Understand how visitors use our website
• Improve website performance
• Monitor website security
• Analyse website traffic

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

8. Marketing Communications

Where permitted by applicable law, we may use your contact details to provide information about our services, packages, offers or travel-related updates.

You can request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where available.

We will not use your information for direct marketing where we are not legally permitted to do so.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal, accounting or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to request restriction of processing
• The right to object to certain processing
• The right to request data portability where applicable
• The right to withdraw consent where processing is based on consent

To exercise any applicable rights, please contact us using the details provided below.

12. Third Party Websites

Our website may contain links to third-party websites, including airlines, hotels, payment providers, travel partners or other external services.

Haram Trip is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Children’s Privacy

Our website is not specifically directed at children. We do not knowingly collect personal information from children for purposes unrelated to providing legitimate travel services.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data protection practices. We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact Haram Trip:

Website: haramtrip.co.uk
Email: info@haramtrip.co.uk
Telephone: 07700 171892

Haram Trip
United Kingdom

If you have a concern about how your personal information is being handled, you may also have the right to contact the relevant UK data protection regulator.

16. Your Acceptance

By using the Haram Trip website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.